These terms apply to all orders placed on realactivate.co.uk. Please read them before you buy.

1. Who we are

This website is operated by Realactivate Ltd, a company registered in England & Wales under company number 14632923, with its registered office at 27 Old Gloucester Street, London, WC1N 3AX (“we”, “us”).

2. Products

We sell digital software licences. Each product page describes the product, the type of licence (for example OEM or retail), the number of devices it covers and any support notices. Screenshots and images are for illustration.

3. Prices and payment

Prices are shown in pounds sterling (GBP). For UK customers prices include VAT at the current rate. We may change prices at any time, but changes will not affect orders already confirmed. Payment is taken at checkout.

4. Orders

Your order is an offer to buy. A contract is formed when we email your licence key. We may refuse or cancel an order, for example if a product is unavailable, a price was clearly shown in error or we suspect fraud. If we cancel, we will refund any payment in full.

5. Delivery

Licences are delivered by email to the address you provide. See our delivery information.

6. Cancellation and refunds

By placing an order you agree that delivery of digital content starts immediately and you acknowledge that your 14-day cancellation right ends once the licence key has been sent. Your statutory rights for faulty digital content are not affected. See our refund and returns policy.

7. Licence use

Software is licensed, not sold, and is subject to the publisher’s licence terms. OEM licences are tied to the first device they are activated on. You are responsible for checking that a product is suitable for your device and use.

8. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for loss that is not foreseeable, or for business losses where you buy as a consumer. Nothing in these terms limits liability that cannot be limited by law.

9. Trademarks

Microsoft, Windows, Office and other product names are trademarks of their respective owners. RealActivate is an independent reseller.

10. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.

11. Contact

Questions about these terms? Contact us.